Garmin Official Statement on Cyber ​​Attack

Affected systems are resetting and are expected to function normally soon

Garmin has sent an official statement about the crash of its systems that have prevented millions of users worldwide from synchronizing their devices with the company's network.

This is the official statement

"DFrom Garmin we announce that we have been victims of a cyber attack that encrypted some of our systems on July 23, 2020.

As a result, many of our online services were interrupted, including the functions of the website, customer service, customer applications and company communications.

We immediately began to assess the nature of the attack and began to remedy it. We have no indication that any customer data, including Garmin Pay ™ payment information, has been accessed, lost or stolen.

Also, the functionality of Garmin products was not affected, except for the ability to access online services.”

Systems are being restored and will return to normal in the coming days

“Affected systems are being restored and we hope to return to normal operations in the coming days.

We do not wait no material impact in our operations or financial results due to this interruption.

In the process of restoring our system, the information will be gradually restored and may be delayed.

We appreciate the patience and understanding of our clients During this incident and we hope to continue providing exceptional customer service and support, which has always been our hallmark and tradition.
 
Designed indoors for outdoor living, Garmin products have revolutionized aviation, automotive, fitness, nautical and outdoor lifestyles.

Dedicated to helping people and making the most of the time they dedicate to their passions, Garmin believes that every day is an opportunity to innovate and a chance to surpass yesterday.”