After your trip from Buenos Aires, where he had to find a way to get to South Africa, since the yellow fever vaccination certificate was requested and he missed the flight.
From there, 48 hours of flight to get to South Africa, with several transfers, which has caused luggage to be lost on the way
Pablo, published yesterday that his bicycle and his racing clothes had not yet reached his destination. He is currently in Johannesburg.
Well done @FlySWISS
My flight Madrid-Zurich-Cape Town arrived yesterday 6.45am and I still don't have my clothes bag (in Cape Town Airport) and my bike is in Johannesburg
My question: Why is in Johannesburg? I remind you that I paid 250 euros for the bike. AMAZING JOB GUYS👏 pic.twitter.com/fNSaXDor3M
- Pablo Dapena Gonzale (@pablitopiny) November 7
From the airline they regret what happened, but they do not give a solution. The last update is that they will pay you the cost of your clothes, but they don't say anything about your bike valued at more than € 1.000
SWISS contributes to the costs of replacement purchases if your baggage arrives late when you are abroad. Expenses for toiletries, underwear and, if necessary, a change of clothes are reimbursed. You must produce all of the receipts relating to these purchases. Regards, Villie
- Swiss Intl Air Lines (@FlySWISS) November 7
Pablo, answered this tweet:
100 $ ?? Just the value of the bike is more than 10000 $ 🤔😭😭
- Pablo Dapena Gonzale (@pablitopiny) November 8
From Triathlon News we hope that this situation is solved as soon as possible